Welcome!

 

My name is Faviola Valencia – Aranda,  I'm a married woman, mother of 4 beautiful children, and sister to 5 brothers. I was born in the early 70's in beautiful Michoacán Mexico.  I was raised in San Jose, CA spending most of my time at my father’s Upholstery shop, which is where at a very young age I developed a passion for business. At the early age of 14 I knew that one day I too would have my own business. 

 

In 2000 I decided to open up my own business and now I'm the proud owner and founder of IL Interpreters. I'm also a professional bilingual and trusted Virtual Assistant and Legal Marketer.  I have over 15 years of experience working in several different executive, administrative and office positions, including construction, restaurants, hospitality, warehouse, law firms, real estate, sales and marketing and general businesses.   For over 15 years I’ve been continuously attending webinars, local seminars, and obtaining certifications to improve and broaden my services in order to meet my customer’s needs.

 

For more than 15 years, I’ve been serving and assisting friends, family and small businesses. I’ve always been very business minded and motivated to work on my own.  I was the President / CEO of one of the largest Interpreting and Translation Corporation in the Sacramento area, but most recently I decided to downsize and partner with Prestige, a reputable Legal Marketing and Focus Group organization, while continuing to help small and large businesses with all of their administrating needs, as well as helping them expand their business through my Virtual Assistant services.  I take great pride in what I do and I put 110% efforts into a successful business. 

 

Being Self Employed / Entrepreneur allows me to work part-time or full-time, to set my own schedule, and to take charge of my work, as well as taking care of my business on a more personalized lever, but most importantly it allows me to be a Mom and Wife, which is very important to me.  I am extremely dependable, reliable, friendly and always eager to learn, and motivated to get the job done right the first time – NO EXCEPTIONS! 

 

Faviola Valencia idba IL Interpreters, is a California based, and women-owned, DVBE and minority owned small business.  I have over 15 years of professional interpreting experience, management, accounting, project management, human resource, customer service and sales and marketing.  I have the highest professional standards of quality, accuracy and professional services for both onsite Interpreting, Translation, Transcription services, and Over the Phone Interpreting.  I'm bound by HIPAA standards, as well as policies and procedures regarding accuracy, confidentiality, code of professional conduct and knowledge-based standards.  

 

I lead the industry in every benchmark including: daily calls, response time, availability, service, onsite interpreting, and translations and overall customer satisfaction. Unmatched level of service, prompt response and excellent customer service.

 

"I have a passion and love for this business and for the work I do, so here I am 15+ years later, still working as a Professional Spanish Interpreter, "this is not a business it's a passion."

 

 



 

 

Faviola Valencia, Professional Spanish Language Interpreter & Business Entrepreneur